Initially, you will need to ensure that your personal information is accurate and up to date. Then, you should try to estimate your expected travels for the future, specifying the country and duration of each trip. When traveling outside your home country, you will be automatically prompted to confirm whether the stay is for business.

Relocare Compliance App will update automatically, so you only need to ensure that you fill in the required information. The app will also prompt you on your screen when entering a new country and request information. You may have the option to correct the information later if needed.

Yes, you will have the ability to correct and add travel information in the system afterward, ensuring that the information available at any time is fully accurate and reliable in case of mistakes or omissions.

Yes, there is a forecast tab where you can input information for all your planned future trips under the “Estimates” section. This will be particularly useful for frequent travellers, allowing them to apply for a full 12-month period in advance.

You will be required to provide all the basic personal information necessary for the A1 application. This includes your name, address, phone number, email, nationality, social security

You can update your information directly in the app on your mobile phone or through the website.

No information will be automatically added to the app. The app will notify you when you enter a new country, prompting you to confirm if it is a business trip. It’s important to note that as no changes are made automatically, you will be responsible for updating any changes regarding your personal information, name, position, etc.

The App will track you when your phone is turned on and you have given the App permission for Geo-location. Your information will be stored securely and used only to complete the required A1 applications.

You can turn off the permission for location tracking. However, we do not recommend this, as one of the main purposes of the Relocare Compliance App is to track and remind you of your business trips. This is essential for your employer to meet compliance requirements and avoid potential fines, expenses, and practical issues.

The administrator will have direct access to initiate and process the A1 application. Depending on the services required, your employer may have access to general information about your travel pattern, identified by your name and countries only.

Authorities will not have access. Only individuals relevant to the application process will have access to it.

The collection of information and processing will be the sole responsibility of the service provider. However, you will be responsible for the accuracy of the uploaded information. Therefore, any incorrect information resulting in an erroneous outcome or administrative turmoil will be your responsibility.

Any missing, inconsistent, or incorrect information will either result in the issuance of an erroneous certificate or make the application impossible. This will lead to non-compliance and require extra time and expense for rectification.

The app cannot use the information for any purpose other than described regarding monitoring and application for the A1 certificate. Your employer may obtain general information about your travel pattern, depending on the services required from the provider.

Once you disconnect or the service contract with your employer is terminated, no further collection or processing of information will be done. The information will be locked and deleted according to GDPR regulations.

If you encounter issues with internet access, you have the option to correct and enter information later when online prompting is not possible.